Indian Media: Why journalists hate trolls

Pagal Patrakar (in his blog – http://blog.fakingnews.com) writes without any screaming and shouting in plain English and without any intellectual nonsense or any stern voice and constipated faces either, about how journalists thinks that it is their duty, as a journalist, to show “mirror to the society” and not let anyone show the the mirror:

..For them(journalists) , a troll is anyone who is not following the rules and decorum of a civilized communication, and who argues without showing much respect to logic.

At this point of time, some of the top journalists leading the crusade against trolls would claim that their objection is only to the abusive and hateful trolls. I have reasons to believe that this is just an excuse.

The thought process (no lateral thinking involved here) behind creating such a list is rooted in a journalist’s arrogated right to frame rules and decorum for a public debate…..However, more than the anarchic nature of Twitter (and much of the virtual world) and a public display of love towards civilized discourse, a journalist’s problem with Twitter arises from the fact that traditional journalism is ill-conceived to allow and incorporate feedback and criticism.

……..I’ve been a (television) journalist myself (in pre-Facebook and pre-Twitter era) and don’t remember a single editorial meeting that was called in to discuss feedback. In fact, there was no mechanism to collect public feedback at all.

The only ‘feedback’ that we were responding to was weekly TRPs. There were weekly meetings to analyze what type of program gathered the highest TRP and how to repeat the “success”. And I guess things haven’t changed much since then.

Most of what is being dismissed as trolling by journalists (not all of them, I must admit; many of them are doing really good on Twitter) are actually instant and angry feedback by their ‘consumers’.

Traditional journalism, as an institution, has always seen itself as ‘giving feedback’ to the society and hasn’t thought it necessary to ‘take feedback’.

I remember Indian Express editor Shekhar Gupta’s interview with Star News (now ABP News) after the coup-story controversy where he claimed that a member of Team Anna (most probably Arvind Kejriwal) had asked him whether Indian Express took feedback from the readers on what it publishes (Express had published a string of stories ‘exposing’ Team Anna before).

Shekhar Gupta thought that the suggestion (about taking feedback) was irrelevant as it was his duty, as a journalist, to show “mirror to the society” (his words) and not let anyone show him the mirror (my words).

A bulk of the problems of journalists with Twitter is rooted in this nature of journalism, where feedback is not deemed necessary, in fact, it’s seen as an unpleasant development, something they happily dismiss as trolling.

Read the full post : Why journalists hate trolls

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One thought on “Indian Media: Why journalists hate trolls

  1. Pingback: Indian Media has lost their conscience: No talk about Indian Emergency of 1975 | media laundry- @Dhobitalao

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